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STORE POLICY

CUSTOMER CARE

At HairFixer.org, we value our customers and are committed to providing excellent customer care. If you have any questions, concerns, or need assistance, our dedicated customer support team is here to help.

 

Please review the following information regarding our customer care services:

 

Contacting Customer Care:

You can reach our customer care team through the following methods:

  • Email: shop@hairfixer.org

  • Phone: +91-935-492-1331

  • Mailing Address: RZ 75 FF, VAISHALI COLONY, DABRI, New Delhi, Delhi, 110045

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Support Hours:

      Our customer care team is available during the following hours:

  • Monday to Friday: 10:00 am to 20:00 pm

  • Saturday and Sunday: 10:00 am to 18:00 pm

  • Please note that response times may vary, but we strive to address your inquiries as promptly as possible.

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Types of Support:

Our customer care team can assist you with a variety of inquiries, including but not limited to:

  • Product information and recommendations

  • Order status and tracking

  • Payment and billing inquiries

  • Returns and exchanges

  • Technical assistance with using our website or hair treatment product

  • General questions and concerns

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Feedback and Suggestions:

We welcome your feedback and suggestions to improve our products and services. If you have any ideas or suggestions, please feel free to share them with us. Your input is valuable to us as we strive to meet and exceed your expectations.

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Privacy and Security:

Rest assured that any personal information shared with our customer care team will be handled in accordance with our Privacy Policy. We prioritize the security and confidentiality of your information and take appropriate measures to protect it.

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Resolving Issues:

In the event that you encounter an issue or are dissatisfied with our products or services, please reach out to our customer care team. We are dedicated to resolving problems and ensuring your satisfaction to the best of our abilities.

We appreciate your trust in HairFixer.org and are committed to providing you with exceptional customer care.

 

Thank you for choosing our hair treatment product.

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